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Warehouse

🚚 How Does AURAFIT Deliver So Fast?

At AURAFIT, we’re committed to getting your favorite products to you quickly and reliably.

Our smartwatches, earbuds, and smart rings are delivered to customers in over 100 countries and regions worldwide. Over the years, we’ve built a fast, secure, and highly efficient logistics system to serve our growing community.

To support this, we’ve invested significantly in local warehouses in the USA, Brazil, United Arab Emirates, and other strategic markets. These fulfillment centers are powered by modern logistics equipment and management systems to ensure fast and accurate delivery—often within just a few days.

 


 

📦 What Happens After You Place an Order?

Once your order is placed on aurafit.ai, it’s instantly processed by the nearest warehouse. With the help of automated equipment, your order is sorted, packed, and double-checked for quality before being handed off to our logistics partners for shipment.

Thanks to our ongoing investments in automation and fulfillment systems, your AURAFIT gear arrives faster than ever before.

 


 

⏱️ Why the 3–7 Day Delivery Promise?

We’ve partnered with trusted global logistics providers to ensure fast and consistent shipping.
Most orders near a warehouse arrive in just 1–2 business days. For more remote locations, delivery may take 3 to 7 business days.

If your order is delayed beyond this timeframe, please reach out to us at service@aurafit.ai. We’ll follow up within 24 hours with updated tracking information and support.

 


 

🌟 Why AURAFIT Invests in the User Experience

We know that when you choose AURAFIT, you're choosing more than just a product—you're choosing performance, speed, and peace of mind. That’s why we continue to invest in localized logistics and customer-first service.

Thank you for choosing AURAFIT!

 


 

🔁 30-Day No-Reason Return Policy

We understand that finding the perfect product takes time. That’s why we offer a 30-day return window on all purchases made through aurafit.ai.

 


 

📝 Return Policy

  • You may return or exchange your item within 30 days of the original purchase date.

  • Returned items must be in original condition, with packaging and accessories included.

  • Items with visible wear (scratches, marks, etc.) or missing gifts are not eligible for return.

  • Please note: The 30-day period is counted from the order date to the date your return request email is sent.

Orders outside the 30-day window (non-quality issues) cannot be refunded.
If your order was not placed through the official AURAFIT website, please contact the retailer directly.

 


 

📩 How to Return

  1. Email your refund request to service@aurafit.ai.
    Please include your order platform, order number, and reason for return.

  2. Our customer service team will respond within 24 hours with next steps.

  3. After shipping the product, notify us by email that the return is on its way.

 


 

💳 How Refunds Are Processed

  1. Once we receive your returned item at one of our AURAFIT warehouses, we will process your refund within 3–5 business days.

  2. Refunds will be issued to the original payment method, and you'll receive a confirmation from the payment provider.